Privacy Policy

Last updated: December 15, 2025

Hoppy Trust Badges ("the App") provides a trust badge & Icons widget feature for merchants using Shopify to showcase product features or store guarantees ("the Service"). This Privacy Policy outlines how personal information is collected, used, and shared when you install or use the App in connection with your Shopify store.

1. Personal Information the App Collects

• Shop Name
• Email

When you install the App, we automatically access specific information from your Shopify account, such as:

• Read theme - to check if your app extension is enabled.
• Read products - to select the products where the widget will be displayed.

2. Technologies We Use

• Cookies - Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
• Log files - These track actions on the Site, collecting data like your IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels - Electronic files used to record browsing activity on the Site.
• LocalStorage - Used to track timer sessions.

3. How We Use Your Personal Information

We use the personal information collected to provide and operate the App. Additionally, we use this information to:

• Communicate with you.
• Optimize and improve the App.
• Provide information or advertising related to our products or services.

4. Data Retention Policy

Security procedures are in place to protect the confidentiality of all your data.

• We retain customer data for both paying and free users.
• For free users, data is retained for 60 days post-trial for potential service continuation.
• For paying customers, data is retained for 60 days post-contract termination, with provisions for renewal or user-requested deletion.
• Exceptions may apply in cases of legal, billing, or accounting requirements.

5. Data Storage and Deletion

• We store Shopify, Google, Outlook access tokens and necessary data for App functionality.
• Upon uninstallation of our Apps, all data is deleted including but not limited to access tokens for Google, Outlook and Shopify.
• We do not store your Shopify,Google or Outlook login credentials.

6. Sharing Your Personal Information

We do not share your personal information with third parties. However, we may disclose your information to comply with applicable laws, respond to lawful requests (e.g., subpoenas or search warrants), or protect our rights.

7. Your Rights (European Residents)

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you. To exercise this right, please contact us using the information below.

We process your information to fulfill contracts (e.g., orders placed through the Site) or pursue legitimate business interests. Please note that your information may be transferred outside of Europe, including to Canada and the United States.

8. Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, or if you have any questions or complaints, please contact us via email or by mail at: